Terms and Conditions

Last updated: [Insert date]

1. Seller Information

These Terms and Conditions apply to orders placed through the online store [Store Name].

The seller and contractual partner is:

• Business name / Full name: [Business name or full legal name]

• Address: [Full business address]

• Email: [Contact email address]

• Country of establishment: Switzerland

2. Scope

These Terms and Conditions apply to all orders placed through our online store. Any terms proposed by customers that differ from these Terms and Conditions shall apply only if expressly agreed to by us in writing.

Mandatory consumer protection laws applicable in the customer's country remain unaffected.

3. Products and Contract Formation

Product listings in our online store constitute an invitation to place an order and do not constitute a binding offer unless expressly stated otherwise.

By submitting an order, the customer makes a binding offer to purchase the selected products. An automated order confirmation acknowledges receipt of the order but does not necessarily constitute acceptance.

The contract is formed when we expressly accept the order or begin fulfilling it, to the extent permitted by applicable law.

We reserve the right to refuse an order where lawful fulfillment is not possible. Any payments already received for a refused order will be refunded.

4. Products and Print-on-Demand Production

Our clothing products, including T-shirts and hoodies, are manufactured using a print-on-demand model. This means that production generally begins after an order has been placed.

Product images are provided for illustrative purposes. Minor differences in color, print placement, or appearance may occur due to screen settings, printing methods, and normal production tolerances.

Such variations do not excuse material differences from the product description or any expressly guaranteed product characteristics.

5. Prices and Payment

Prices are displayed in the currency indicated in our online store. Applicable shipping costs and other disclosed charges will be shown before the customer completes the order.

Taxes, customs duties, import fees, and other charges may apply depending on the destination country. Unless expressly included in the checkout price, these charges may be payable by the customer, subject to applicable law.

Available payment methods are displayed during checkout. Payments are processed according to the terms of the selected payment provider.

6. Production and Delivery

After an order is accepted, the product is manufactured and subsequently shipped to the customer.

Production and delivery times are estimates unless expressly confirmed as binding.

Further information about shipping destinations, production times, delivery estimates, and additional charges is provided in our separate Shipping Policy.

We will communicate material delays where required. The customer's statutory rights concerning delayed or failed delivery remain unaffected.

7. Order Changes and Cancellations

Because production may begin shortly after an order is placed, changes or cancellations may no longer be possible once production has started.

Customers should send change or cancellation requests as soon as possible to [Contact Email]. We will check whether the requested change can still be accommodated.

Any mandatory statutory cancellation, withdrawal, or other consumer rights remain unaffected.

8. Returns, Withdrawals, and Refunds

The conditions for voluntary returns, statutory withdrawal rights, and refunds are described in our separate Return and Refund Policy.

Made-to-order production does not automatically exclude statutory consumer rights. Mandatory withdrawal rights and applicable legal exceptions in the customer's country may still apply.

9. Defective Products and Complaints

We ask customers to inspect their products upon receipt and report visible damage, printing errors, incorrect items, or other material discrepancies as soon as reasonably possible to [Contact Email].

Where possible, please provide the order number, a description of the issue, and clear photographs.

We will assess each complaint independently of whether our production partner grants us a refund or replacement. The customer's statutory rights concerning defective or non-conforming goods remain unaffected.

10. Liability

We are liable to the extent required by applicable law for damages caused by intentional or negligent conduct.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by mandatory law. This includes any liability that cannot legally be excluded for personal injury, fraudulent conduct, or other protected claims.

11. Privacy and Data Protection

Personal data is processed in accordance with our separate Privacy Policy and applicable data protection laws.

To fulfill orders, we may share necessary information with Shopify, payment providers, production partners, and shipping providers.

Our Privacy Policy provides further information about data recipients, international data transfers, and customers' rights.

12. Intellectual Property

Unless permitted by law or expressly authorized by us, the content of our online store, including designs, text, graphics, and other materials, may not be copied, reproduced, distributed, or otherwise used without our prior permission.

13. Governing Law and Jurisdiction

To the extent permitted by applicable law, these Terms and Conditions are governed by Swiss law.

Mandatory consumer protection provisions and mandatory jurisdiction rules remain unaffected. In particular, nothing in this clause deprives consumers of a court or legal remedy available to them under mandatory law.

14. Final Provisions

If any provision of these Terms and Conditions is held invalid or unenforceable, the remaining provisions shall remain effective to the extent permitted by law.

Contact for questions and complaints:

[Store Name]
[Business Address]
[Contact Email]